SHIPPING POLICY
Our Standard Shipping Policy
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Special Notes:
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NOT ALL MERCHANDISE IS AVAILABLE FOR STANDARD SHIPPING. YOU WILL BE NOTIFIED IF A PRODUCT DOES NOT QUALIFY FOR STANDARD SHIPPING.
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Core charges are not included in the order total when shipping charges are calculated.
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If the USPS shipping option is selected, be aware, their reliability has diminished and Cummings Truck & Trailer will not be liable for any delays on the part of the carrier.
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A delivery signature is required on orders valued over $500. If no one is available to sign for the first delivery attempt, FedEx or UPS will leave a re-delivery notice with the following options.
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Sign the missed delivery notice and leave at door for the 2nd delivery attempt.
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Call the number on the missed delivery notice.
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Notice: We will not be liable for loss, damage, delay, shortage, miss-delivery, non delivery, misinformation caused by events we cannot control, including but not limited to acts of God, weather conditions, mechanical delays and civil commotions.
International Shipping Policy
All prices on our site are in US dollars. Your credit card company will bill you with your local currency at the current exchange rate.
All orders to Canada are shipped via USPS or UPS, all other International Destinations will be shipped via USPS, UPS or DHL.
When ordering outside of United States of America, the recipient is responsible for assuring the product can be legally imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. Cummings Truck & Trailer Parts has no control over these charges, nor can Cummings Truck & Trailer Parts predict what they may be.
Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs, duties, and taxes are the responsibility of the recipient. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
To avoid a delay in receiving your order from customs, we strongly suggest:
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Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
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Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 3-5 days after arrival in your country before they return it to the sender or dispose of the product.